Q&A
Click on a question below to see the answer to our most commonly asked questions:
Q: Do you match other financial institution's interest rates on credit cards?
A: No.
Q: Can I select my own PIN on my Debit card?
A: Yes, call 1-800-757-9848 to change your debit card PIN. This is a free service.
Q: Do you have a reward program on your credit card?
A: Yes: we have a Score Card program on our Classic Visa Card. For each dollar you charge you receive a Score Card point, collect points for airline travel, hotel stays, car rentals, gift cards, quality merchandise or, you can even use your points to erase a purchase made on your credit card. Points do not expire and there is no yearly fee to carry a Harbor Pointe Credit Union Visa card.
Q: What number do I call after business hours to report lost or stolen cards?
A: Visa credit card call 1-800-991-4961 International call 410-581-3836. Debit Master Card call 1-800-472-3272 International call 973-682-2652.
Q: Do you have surcharge free ATM locations?
A: Harbor Pointe Credit Union has 3 surcharge free ATMs located at each office for credit union members using our debit card.